Social Media Code of Conduct

GLAM Hack aims to promote open access to culture. Therefore, GLAM Hack’s social media presence is focused on helping people find out more about, discuss and engage with projects, events, activities and services related to open access and (digital) cultural heritage, whether organised by GLAM Hack or by Third Parties.  

The views expressed by GLAM Hack social media followers are their own and may not represent the views of GLAM Hack team. 

GLAM Hack loves hearing from you and, to ensure that everyone has a positive experience, here are a few house rules for being part of GLAM Hack online community.

Protect privacy

Avoid posting any personal information. Any posts that include an email address, phone number, address or other personal information will be removed.

Stay on topic

GLAM Hack welcomes debate and discussion, but please keep comments relevant to the original post, and don’t repeat the same message across multiple unrelated posts. Repeated and off-topic posts or comments are likely to be removed.

Be respectful

Please avoid posting any hateful, defamatory, obscene, discriminatory or harassing comments, images or videos, or anything that could be deemed offensive to others. Such comments and posts will be removed, and will most likely result in you being banned or blocked.

Don’t advertise or self-promote

Avoid making posts or comments that serve as advertisements for yourself or others. GLAM Hack will remove any links, images, messages, and so on that advertise or promote the goods or services of individuals, businesses or causes and such postings will most likely result in you being banned or blocked.

Don’t infringe intellectual property

Avoid posting anything that isn’t your original creative content or that you don’t have a lawful right to post. Infringed branded logos, graphics, copyrighted text, images or videos that come to GLAM Hack’s attention will be removed, and you risk being banned or blocked.

Know what to expect

GLAM Hack aims to monitor its main social media platforms 365 days a year. GLAM Hack’s core office hours are between 10:00 and 14:00 EE(S)T, Monday to Friday, excluding GR national holidays. GLAM Hack aims to respond to all enquiries as quickly as possible, but please note that some enquiries might take longer to resolve.

There’s a lot of helpful information relating to GLAM Hack’s projects, events, activities and services on GLAM Hack’s website. If you can’t find what you’re looking for, please contact GLAM Hack by emailing

If you’d like to pass on feedback or make a complaint about GLAM Hack social media presence, please contact GLAM Hack by emailing

Where to find GLAM Hack

GLAM Hack has active profiles on the following social media platforms: 


Social Media Code of Conduct was last updated on 23 August 2020.

If you have any questions or suggestions on how to improve the information on this page, please contact GLAM Hack by emailing